Towels & Bedsheets by Arstwo are committed to
protecting and respecting your privacy, this privacy notice sets out how we
process and protect any information you give us. We do not collect any personal
information through our website .
YOUR PRIVACY IS IMPORTANT TO US.
DO WE COLLECT ABOUT YOU
We collect information about you when you place an
enquiry or an order for our products.
We may collect the following information in order
to provide you with the service and goods you require
• Name and company name
• Contact information including email address
• Postal address
This information is collected via email, forms and
telephone calls or any other communication you send us. We process this data
for the purpose of communicating with you. Our lawful ground for this
processing is our legitimate interests which in this case are to reply to
communications sent to us and to keep our records and provide you with an
excellent service. We process data to supply goods you have purchased and to
keep records of these transactions such as any data relating to the goods,
name, title, billing address, delivery address, phone number. Our lawful ground
for this processing is the performance of a contract between you and us once an
order has been placed. Our lawful ground of processing your personal data to
send you marketing communications is either your consent or our legitimate
interests to grow our business. We do not share your personal data with third
parties for their own marketing purposes.
We do not collect any sensitive data about you. This refers to any data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health etc. We do not collect any information about criminal records.
Transfer of Personal Data
We understand our obligation to ensure that appropriate technical and organisational measures are taken to prevent unauthorised or unlawful processing, loss, damage or destruction of personal data. Therefore, we will ensure that relevant personal data is in a secure location, only accessed by authorised individuals, only processed by authorised individuals and cannot be lost, damaged or destroyed.
Although this website only looks to include
quality, safe and relevant external links users should always adopt a policy of
caution before clicking any external web links mentioned throughout this
website. The owners of this website cannot guarantee or verify the contents of
any externally linked website despite their best efforts. Users should
therefore note they click on external links at their own risk and this website
and its owners cannot be held liable for any damages or implications caused by
visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken
through external social media platforms that this website and its owners
participate on are custom to the terms and conditions as well as the privacy
policies held with each social media platform respectively.
Users are advised to use social media
platforms wisely and communicate / engage upon them with due care and caution
in regard to their own privacy and personal details. This website nor its
owners will ever ask for personal or sensitive information through social media
platforms and encourage users wishing to discuss sensitive details to contact
them through primary communication channels such as by telephone or email. This
website may use social sharing buttons which help share web content directly
from web pages to the social media platform in question. Users are advised
before using such social sharing buttons that they do so at their own
discretion and note that the social media platform may track and save your
request to share a web page respectively through your social media platform
Email Newsletter & Offers
This website operates an email newsletter
program, used to inform subscribers about products and services supplied by
this website. Users can subscribe through an online automated process should
they wish to do so but do so at their own discretion. Some subscriptions may be
manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK
Spam Laws detailed in the Privacy and Electronic Communications Regulations
2003. All personal details relating to subscriptions are held securely and in
accordance with the Data Protection Act 1998. No personal details are passed on
to third parties nor shared with companies / people outside of the company that
operates this website. Under the Data Protection Act 1998 you may request a
copy of personal information held about you by this website's email newsletter
program. A small fee will be payable. If you would like a copy of the
information held on you please write to the business address at the bottom of
Email marketing campaigns published by this
website or its owners may contain tracking facilities within the actual email.
Subscriber activity is tracked and stored in a database for future analysis and
evaluation. Such tracked activity may include; the opening of emails,
forwarding of emails, the clicking of links within the email content, times,
dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future
email campaigns and supply the user with more relevant content based around
In compliance with UK Spam Laws and the
Privacy and Electronic Communications Regulations 2003 subscribers are given
the opportunity to unsubscribe at any time through an automated system. This
process is detailed at the footer of each email campaign. If an automated
un-subscription system is unavailable clear instructions on how to unsubscribe
will by detailed instead.
We may have to share your personal data with third parties as follows:
• Service providers who provide IT and system administration services
• Professional advisers including accountants, bankers, insurers
• Logistic companies for transporting of goods
• Third party suppliers that send goods direct to customers
We may share your private personal information with
such service providers subject to obligations consistent with this privacy
notice and any other appropriate confidentiality and security measures, and on
condition that the third parties use your private personal data only on our
behalf and in line with our instructions.
By submitting your personal data, you agree to this
transfer, storing or processing. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this privacy
notice as outlined above.
We understand our obligation not to keep data for
any longer than is necessary to fulfil the purposes for which we collected it
for, including for the purpose of satisfying any accounting, legal or reporting
requirements. The law requires us to keep basic information about our customers
for six years after they stop being customers for Tax purposes. After such time
we will securely destroy it.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you, before collecting your data, if we intend to use your data for such purposes. You can exercise the right at any time by contacting us at firstname.lastname@example.org
ACCESS TO YOUR
INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address email@example.com We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are small files saved to the users’
computer hard drive that track, save and store information about the users’
interactions and usage of the website. This allows the website, through its
server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny
the use and saving of cookies from this website on to their computers hard
drive they should take necessary steps within their web browsers security
settings to block all cookies from this website and its external serving
This website uses tracking software to
monitor its visitors to better understand how they use it. This software is
software will save a cookie to your computer’s hard drive in order to track and
monitor your engagement and usage of the website but will not store, save or
collect personal information.
Other cookies may be stored to your
computer’s hard drive by external vendors when this website uses referral
programs, sponsored links or adverts. Such cookies are used for conversion and
referral tracking and typically expire after 30 days, though some may take
longer. No personal information is stored, saved or collected.
Following a discovery of any data breach (when personal data allowing an individual to be identified is processed without authorisation, and which may result in its security being compromised), consideration will be made regarding whether the matter needs to be reported to the Information Commissioner’s Office (ICO) and whether individuals who are potentially affected need to be informed.
Right to complain
to Supervisory Authority
If you wish to raise a concern about our use of your information (and without prejudice to any other rights you have) you have the right to do so with your local supervisory authority. The Information Commissioner’s Office (ICO) is the UKs independent body set up to uphold information rights and you can find out further information about them by got to https://ico.org.uk